Sheraton Grand Rio Hotel & Resort

Pool

We really enjoyed our stay at the hotel. What really stood out was the friendliness and availability of the staff to always meet our needs. A special thanks to Priscila and Gabriel in the main Concierge Desk, and Joanna at the Club Reception. But all the staff in the dining areas, the Club Area, reception, housekeeping and porters, were outstanding and were the core reason for the elevation of this hotel to 5-stars. The hotel has some wear to it but the rooms are very spacious and comfortable. The pool area is large and can accommodate a large number of guests. I would advise to pay the extra for the Club experience. It is really, really worth the money. There's a separate breakfast area and they have a happy hour between 5-7 pm with snacks and drinks. You can also use the space to get some work done or chill if the weather is not inviting to go out. The hotel is a short walk away from Leblon and Ipanema, maybe 10 minutes. They also have a sizeable beach right in front, but it is not private. All the meals we had at the hotel were absolutely delicious.

Absolutely brilliant Hotel, staff and facilities! The location is brilliant also having a private beach. It’s near another beach nearby, lots of bars and restaurants half hour walk or 5 minute taxi. Daniel at reception upgraded us to an ocean view room which was exceptional, we would wake up every morning to the sunrise which took our breath away. Great start to our mornings. Daniel was exceptional, professional and friendly. Our room was a large size with a large balcony. We had twin beds and they were large doubles super comfortable! Best nights sleep :) They have a spa on the 4th floor with steam and saunas rooms too. Can’t fault the hotel at all during our stay, all staff were friendly and spoke English fluently.

Breath-taking view in our room. I will definitely go back to this hotel next time I'm in Rio. The shuttle service to Leblon Shopping mall is a plus. The staff are very friendly, especially the bell boys! Also, the restaurants are great value for money. We really enjoyed our stay in Rio even though we had lots of rainy days.